Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Right Now we are only using MNP Logistics as our shipping method all over Pakistan

How Long Will It Take To Get My Package?

It will takes 3-5 Working days to deliver your package at your doorstep.

Can i Refund / Replace the Product

Yes, You can Refund product with in 13 days only if there is any genuine issue with the product. You can have a look at our Terms & Conditions for further details

How long will it take to initiate my request for refund or replacement

It will take normally up to 1 weeks to initiate your refund / replacement request

How do i pack my return parcel to make sure it arrives in adequate condition

The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Onclickbazar packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
Note: If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

Do i have to pay shipping charges when i return a product

There are no charges for shipping a product back to Onclickbazar.

How long it takes to receive my replacement

It will take between 5 and 20 days to send you the replacement product, depending on your location.

Do i also get refunded the shipping charges when returning a product

No, Shipping charges is not Refundable at any cost.

Can i return my items after 13 days return time

No, you can not return item after 13 days

PAYMENT

What Payment Methods Are Accepted?

Right now we are only Accepting COD Orders.

Is Buying On-Line Safe?

Yes, your personal information is highly secured in Onclickbazar.

Order & Retunrs

How do I place an Order?

1- Visit the product detail page for an item you wish to buy.
2- Tap Add to Cart.
3- When you've finished adding items to your cart, tap the Shopping Cart icon.

How Can I Cancel Or Change My Order?

Yes, you can cancel or update your order within 24 hours by contacting us through live chat or by sending us email at info@onclickbazar.com

Do I need an account to place an order?

Yes, we just required some basic information to place an order.

How Do I Track My Order?

You can track your order just by inserting tracking No at Track your order page.
Issue still not Solved ! Contact us

Main Menu